Guide and hearing dogs welcome.
For other dogs, there are ties for leads just outside the Shop together with drinking bowls.
There is level access to all floors for visitors.
For those who prefer not to use the stairs, there is a ‘self-service’ lift to the first floor.
A transit chair is available for use around The Castle.
There is an adapted toilet.
The toilet, [and adapted toilet], facilities are on the ground floor.
There are hearing loops in the Heritage Centre and Gallery.
No large print or Braille is available at present.
With the exception of English, there are no guides, at present, available in other languages.